Q&A

Frequently Asked Questions:

Guilderland School Store

1.1 What is in the Guilderland School Store?

We carry items such as:

  • Snacks and Cold and Hot Beverages  
  • Personal Items-tissues, chapstick, deodorant, Brushes, lotion, hair ties and face wipes 
  • School supplies-Agenda books, pens, pencils, folders, binders headphones
  • School Logo Spirit Merchandise- L/S and S/S T shirts, Masks, Lanyards
  • Merchandise for clubs
  • We collect money for Review books, Extracurricular activities-ski trips, field trips and dues

As a reminder, we ask that shoppers wear facemasks at ALL times, and observe social distancing. Wash hands prior to shopping.  

Please be aware that at this time, we unfortunately cannot allow items to be tried on in the store. And though we will be accepting exchanges and processing refunds, we will need to ensure that returned items are not immediately available for re-sale.

If it is necessary for you to visit the store outside of the above hours, please contact us directly via email at [email protected] or call (518)861-8591 ext 2105 

1.2 Where is the Guilderland High School Store?

Location:        8 School Road

Guilderland Center, NY  12085

Located in the west side of the building near the small cafeteria and the Guidance Office.

1.3 What hours is the school store open for shopping and/or product pickup?

Hours: When school is in session: Monday - Friday, 7AM-2PM

The store is not open during weekends, school recesses, nor during summer breaks. 

Online orders will not be processed, nor will they be available for pickup during school recesses or summer breaks. 

Any online orders must be processed and picked up in the store during store hours and prior to any school closings.

If you are unable to do your pick up during normal business hours please contact us via email [email protected] or (518)861-8591 ext. 5210. We will try to arrange another option if it is possible.

If you have questions about a product or service, please contact our school store manager, Julie McGrail at [email protected] or 518.861.8591 ext. 5210

  1. What types of payments are acceptable in the GHS School Store?

Payment Methods:

In Store Purchases:  Cash, Personal Checks and Guilderland School Store Gift Cards are all welcome in our physical store located at Guilderland High School.  

Online Purchases:  MasterCard, Visa, Discover and Guilderland School Store Gift Cards are all welcome to be used in our online School Store.

  1. Orders and Online Order Pickup

3.1 How do I pick up my Online order?

You can pick up your order in the School store during regular store hours. 

3.2 How do I know when my order is ready for pickup?

Online Order Pickup Notification: “Your order is ready for curbside pickup at the Guilderland High School Store! ”

Once you receive an email saying your order is ready for curbside pickup, please visit us at the School Store during normal School Store hours. If you have any questions about your curbside pickup, or need to make any special arrangements for a pickup, please use the "My Account" link at the top of this email or contact us directly at [email protected] or call (518)861-8591 ext. 5210.